Business Strategy

Designing Operating Models

This program focuses on helping managers at every level understand their organization’s business model and challenge it with a newly designed version.

Overview

This immersive and highly experiential program is taught by a unique faculty: an academic, a consultant, and an executive. At its heart, the program provides a toolkit for how to design an operating model for any organization. This toolkit has been developed over many years in collaboration with many practitioners in this field as well as with case examples for many global organizations published in the book Operating Model Canvas (authors Andrew Campbell, Mikel Guttierrez and Mark Lancelott) in 2017. You'll receive everything you need to design an operating model including detailed take-home materials, in-depth case studies, and one-on-one sessions with faculty. At the end of the program, you'll be equipped with the skills and knowledge to design a high-level operating model, as well as detailed 10-page, 20-page and 100-page design documents.

Is this program for you?

This program is for managers involved in improving and transforming their operations, particularly if their work involves translating business or functional strategies into operating choices. Or for those who need to adapt their operating models to disruptive, and uncertain market forces. Our participants come from a range of functions, including strategy, HR, IT, finance, and operations.

Upcoming dates

Virtual

Online

6th March 2024£3,800

3 daysexcl. VAT

Face-to-face

Ashridge, UK

17th June 2024£4,800

3 daysexcl. VAT

Virtual

Online

8th October 2024£3,800

3 daysexcl. VAT

Face-to-face

Ashridge, UK

14th January 2025£4,800

3 daysexcl. VAT

More dates

+44 20 3318 6437

Learning outcomes

Master the art of crafting agile and scalable operating models with our industry-leading toolkit for Designing Operating Models

Gain hands-on experience through immersive case studies and live casework on operating model dilemmas within your own organization

Convert strategy into design principles for and develop a high-level operating model for an organization or a department

Lead a project team working on a target operating model and learn how to contribute when reviewing operations

Producing a visual representation of your organization’s operating model for debate with other executives

Collaborate with diverse professionals, expanding your global network

Propel your career by becoming a sought-after operational leader with the knowledge of how to transform organizations

Choose how you learn

Face-to-face learning

Virtual learning

Face-to-face learning

The intensive Open Programs are packed with valuable lessons and opportunities for life-changing interactions. When learning on site, participants benefit from a streamlined curriculum that naturally flows from one topic to the next as the days progress.

Freedom to focus

With a complete change of scenery, clear your mind to focus on the topics and discussions in the program.

Campuses around the world

Enjoy the comfortable accommodation and amenities of our global campuses.

Course Duration

3 days

Delivered by renowned faculty and mentors

The faculty of our programs have been handpicked based on their business experience, achievements, and reputations. They work with learners on a one-on-one basis to help them hone unique skillsets and personality traits to feel empowered to spur change. They don’t just teach – they inspire and guide learners through the rigorous course material and bring it to life by sharing examples from their own experiences in different sectors.

Brian Worsfold

Adjunct

Mikel Gutierrez

Adjunct

Alex Graham

Adjunct

Frequently asked questions

This program is hosted online although we can offer it in different formats on request.

We offer a variety of delivery methods. If you wish to book multiple participants onto a program we can tailor the delivery method to fit your organization's needs. If you'd like to explore other options, please call our team on +44 203 318 6437

We run this program regularly throughout the year. To book in on the next available course or enquire into future dates, please call us or fill out our form below.

To ensure every participant gets the absolute most out of their chosen program, we incorporate experiential learning experiences where possible, providing learners with case studies and simulations to help contextualize and enable putting the course content into practice after the program has finished.

Follow-up assessments are offered and there is a 2-hour application webinar to support participants with the application of learning which occurs 6 to 8 weeks after the end of the program. We also offer 30 minute 1-to-1s either as part of the program or as follow-up sessions shortly after completion of the live session. Where more than 1 participant attends from an organization we often provide 1-hour customized group sessions instead. There are around 6 required papers to read before starting the program which provide the academic theory and best practice behind the key frameworks and models used in the program. Participants also need to read the three case studies we use before attending. In total, prework should take 2 hours and is available through Leadership Live. Participants are also given a copy of the book “operating model canvas” as a resource to accompany the program.

Before each program begins, we ask participants to complete some self-assessments to identify growth areas and track progress throughout the course. After the course is completed, participants will have access to all of Leadership Live's courses, webinars, live sessions and assessments for 6 months as part of the program.

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2:25

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