Intercultural Communication

Empower your global teams to connect with one another across language and culture.

Overview

Culturally diverse teams perform better, but only if they can communicate effectively. This happens through speaking a common language, but also through mastering cultural, industry and workplace norms and behaviors. We work with global teams to enable them to connect with one another across language and culture, giving them skills to better communicate and to develop deeper mutual understanding.

Business bottom-line

Why intercultural communication matters

Higher performing, more innovative teams

Studies show that culturally diverse teams perform better and are more likely to innovate, but only if they can communicate effectively. We can help your employees deliver clear messages across languages, cultures and borders, thereby fostering dialogue and innovation.

A sharper customer focus

Understanding different cultures goes beyond internal teams: developing the ability to communicate and empathize with your prospects and customers will allow you to offer truly tailored and relevant solutions, as well as to build long-term and trust-based relationships.

A stronger company culture

Encouraging employees to learn about their company’s and teammates’ language and cultural identity will give them the chance to connect better with the culture at the heart of your organization. This will increase employee loyalty and motivation, as well as open up opportunities for international mobility.

How it works

We have a variety of language & communication products to suit your organization’s specific intercultural communication needs, at all levels of seniority. We deliver them online for greater flexibility, and in all learning formats: webinars, on-demand group lessons, private one-to-one training and self-study.

For senior executives

One-to-one training with a dedicated and expert language and culture coach, offering a program tailored to the most critical and urgent context for the individual.

For line managers and high potentials

Bringing intercultural communication skills to life within a business setting, we offer a unique course combining blended self-study business school content on core cultural topics with one-to-one workshops with a language and culture expert.

For all your teams

Our suite of self-study intercultural courses is curated by our academic experts, and available to students with an English Language level 6 or above. Courses include Intercultural Communication, Social Skills, Leading Cross-Cultural Teams and Communication at Work.

Explore our intercultural communication programs

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The next step

For your employees who want to take their intercultural communication training to the next level, we offer two-hour masterclasses taught by our world-class Executive Education faculty, on topics including Leading Cross-Cultural Teams and Negotiation Across Cultures. Masterclasses are live and interactive and include many opportunities to discuss and work through key challenges.

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