Change-makers in focus

Empowering coaches to effect lasting change

How we help:

Partnering with Google and a leading organizational consultant, Hult EF Corporate Education co-created an innovative, accredited coaching supervision program, tailored to Google’s culture. With two residential workshops and monthly virtual supervisory sessions, the program drives change-makers to deliver their best work against a backdrop of cultural transformation.

On a mission to change how we learn about the world

Google is on a mission to organize the world’s information while making it accessible and useful for everyone. Its 25-year history is built on a commitment to advancing belonging, opportunity, protection, and sustainability – guided by innovative people navigating the complex landscape of a truly global organization dedicated to creating change.

"Hult EF has done a huge amount of work to understand Google and design a program that meets our very specific needs."

Stephanie Conway, Organizational Development Partner EMEA, Google

The Challenge

Google employs more than 150,000 people globally. As an organization that effectively responds to the complexities of global business challenges, it needs a workforce that is ready to tackle change head on. True cultural transformation therefore demands managers across the company effortlessly navigate complexity.

Recognizing a need to focus on supervision to improve organizational development, Google partnered with Hult EF to create the innovative, accredited coaching supervision program, Super-Vision. This program gives its internal practitioners the additional credibility they need to make a real impact.

The program’s key purpose was to develop and empower Google’s internal team of 15 experienced coaches across EMEA and the US, to become internal coaching and organizational development supervisors. These coaches help managers across the company successfully navigate uncertainty and change against a backdrop of cultural transformation.

In this case study, we explore the power of expert partnerships, and the results and organizational impact of the program for Google.

Empowering Google’s coaches to create real, transformation-led impact

Our impact

Working in collaboration with Google and leading organizational consultant and EMCC- accredited coach supervisor Bill Critchley, we developed the coaching supervision program, Super-Vision. Hult EF was chosen to deliver the program because of its global footprint, world-class faculty, industry reputation, and willingness to collaborate closely with Google to develop a tailored program to fit the company’s culture. Keeping Google’s definition of supervision as a ‘professional consultation’ in mind, we designed Super-Vision to serve as a reflective forum for coaching and organizational development practice. Here the ‘supervisor’ supports the organization while supporting their own learning to maintain quality standards in practice, and drive impact in an ever-evolving organization. A key element of the program is to build trust and create a safe space where participants feel comfortable discussing the issues arising from their coaching and organizational practice. Feedback on the program’s impact so far indicates an increase in practitioner confidence and capability.

Rich learning experience

Participants describe a rich collective learning experience, helping their practice at an individual and organizational level.

Department-wide expansion

Google plans to extend the program to upskill and benefit its wider coaching and HR community.

Relevant skills for improved practice

Participants feel equipped with skills taught by experienced facilitators to immediately improve practice.

Rich learning experience

Participants describe a rich collective learning experience, helping their practice at an individual and organizational level.

Relevant skills for improved practice

Participants feel equipped with skills taught by experienced facilitators to immediately improve practice.

Department-wide expansion

Google plans to extend the program to upskill and benefit its wider coaching and HR community.

See our work in action

We have helped more than 3,000 organizations, from large multinational companies, to governments, to public sector businesses, to charities. Our capacity to deliver customized programs at scale makes us the provider of choice for global businesses and governments.

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Empowering coaches to effect lasting change

Empowering Google’s coaches to create real, transformation-led impact

Our impact

Rich learning experience

Department-wide expansion

Relevant skills for improved practice

Rich learning experience

Relevant skills for improved practice

Department-wide expansion

See our work in action

We are here to help

Contact us

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