Unilever Case Study

Change-makers in focus

Unilever

How we help:

Unilever collaborated with Hult EF Corporate Education to design and deliver an English language training program to improve English proficiency for more than 1,100 employees. The aim of the program was to help Unilever effectively tackle business challenges through releasing the change-maker capability of its richly diverse workforce.

Unilever Case Study

Founded in 1885, Unilever is a consumer goods giant with a portfolio of more 400 brands and a presence in 190 countries around the world.

With more than 155,000 employees across 68 locations, effective cross-border communication is a crucial business need for Unilever.

Unilever Case Study quote
“We needed a strategic partnership with a supplier that is as innovative as Unilever and always a step ahead of the latest trends. And that’s what we have with Hult EF.”

Gina Soto, Learning Manager for Latin America and Home Care at Unilever

The Challenge

After noticing a significant switch in skills needed for continued professional progression, Unilever wanted to upgrade its hiring process to include English proficiency as a key requirement. This would equip its workforce with skills for the future, as second language fluency could encourage participation in international projects and open global career opportunities by closing the communication gap.

Unilever wanted a flexible, adaptable, and customized online language training solution that ensured employees could easily upskill and remain job-ready, as they progress through their careers.

In this case study, we explore how increased English proficiency across the organization has resulted in tangible business results.

Unilever Case Study industry

Flexible, adaptable learning for the workforce of the future

Our impact

While some learners prefer traditional, face-to-face learning, digitalization is changing learning habits. Inaccessible training could put some employees at a professional disadvantage – something Unilever is keen to tackle. The introduction of a flexible, adaptable, and customized online English language training program has shown an 81% adoption rate, with close to 400 employees a year in Latin America now using the learning platform. In Colombia, for example, the number of enrolled employees increased from fewer than 20 to more than 140 in 12 months, highlighting the importance of English language proficiency for career progression, and the shift toward digital learning. Tangible business results are already visible, as the company now holds meetings and training with foreign speakers in local offices, in English, with great engagement from staff members.

High uptake and engagement

An 81% adoption rate, close to 400 participants a year in Latin America, and strong overall staff engagement.

Tangible business results

Organizational value and better global relationships created through delivering English-first meetings and training in local offices.

High uptake and engagement

An 81% adoption rate, close to 400 participants a year in Latin America, and strong overall staff engagement.

Tangible business results

Organizational value and better global relationships created through delivering English-first meetings and training in local offices.

See our work in action

We have helped more than 3,000 organizations, from large multinational companies, to governments, to public sector businesses, to charities. Our capacity to deliver customized programs at scale makes us the provider of choice for global businesses and governments.

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